Last Updated: January 26, 2026

Data Governance
& Privacy Policy

We treat your architectural data with the same rigorous standards as financial instruments. Your Intellectual Property (IP) is secure, encrypted, and legally protected.

01. Introduction

NOVARCH LLC ("we," "our," or "us") respects your privacy and is committed to protecting the confidential information of our architectural partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novarch.us or use our client portal services.

As a US-based entity with global production units, we adhere to stringent data protection standards, including compliance with applicable US regulations and alignment with GDPR principles for our European operations.

02. Information We Collect

We collect information that allows us to perform high-performance BIM production services:

  • Project Data: Architectural plans, Revit models, CAD files, Point Clouds, and PDF documentation uploaded to our secure portal.
  • Account Information: Names, email addresses, and phone numbers of Principal Architects and Project Managers.
  • Financial Data: Billing addresses and payment information (processed via secure third-party payment gateways like Stripe; we do not store credit card details).
  • Technical Logs: IP addresses, browser types, and access timestamps for security auditing within the NOVARCH Portal.

encrypted 03. Intellectual Property (IP)

We recognize that your architectural designs are your most valuable asset.

The "White Label" Guarantee: NOVARCH acts strictly as a service provider. We claim zero ownership over any files, families, or designs created or modified by us during the production process. All work product is "work made for hire" and belongs solely to the Client.

We do not publish, share, or use your projects for marketing purposes without your explicit, written consent. Your designs remain invisible to the public and your competitors.

04. International Data Transfers

NOVARCH LLC is headquartered in Phoenix, Arizona, USA. To provide our 24h production cycle, project data is accessed by our employed engineering teams in our European Production Units.

By using our services, you acknowledge and consent to the transfer of your data to these secure facilities. We utilize Standard Contractual Clauses (SCCs) and strict Non-Disclosure Agreements (NDAs) with every employee to ensure your data receives the same level of protection in Europe as it does in the United States.

We never sell, rent, or trade your information to third parties.

05. Security Protocols

We implement defense-in-depth security measures designed to protect your data:

Encryption

All data in transit is encrypted via TLS 1.3. Data at rest is encrypted using AES-256 standards.

Access Control

Strict Role-Based Access Control (RBAC). Only engineers assigned to your specific project can access your files.

06. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Legal Compliance team:

NOVARCH LLC
Attn: Privacy Officer
3104 E Camelback Rd
Phoenix, AZ 85016
[email protected]